Implementing custom ERP system improved operational efficiency
Background
As a growing organization in engineering and technology, we aimed to enhance its operational efficiency and scalability by implementing a comprehensive custom ERP system internally. The objective was to streamline processes, improve data accessibility, and support the company’s rapid growth.
Objective
The primary objectives of custom ERP system implementation were:
- To build a robust system where information is captured throughout a cycle and is accessible to anyone at any given time.
- To ensure data availability during organizational expansion without relying solely on Excel.
- To enable remote tracking capabilities.
- To develop the software team’s expertise in database design and architecture.
Problem
Before the ERP implementation, we encountered several challenges:
- Fragmented data storage across various departments led to inefficiencies and data silos.
- Reliance on Excel spreadsheets for data tracking was cumbersome, prone to errors, and lacked real-time updates.
- The absence of remote tracking capabilities limited operational flexibility and responsiveness.
- Scaling operations was difficult due to the lack of a unified and integrated system.
Our Work
Discovery & Planning:
- Conducted a comprehensive analysis of our needs and requirements across various departments
- Defined the scope and goals of the custom ERP system implementation.
- Evaluated the practicality, viability, and usability of the proposed system.
- Identified and analyzed potential risk factors.
Design & Prototyping:
- Developed a prototype including UI/UX design and database architecture.
- Designed database tables and system workflows to ensure seamless integration.
Development:
- Undertook frontend and backend development.
- Created and connected the database.
- Integrated APIs to ensure smooth data flow between different modules.
Testing & Quality Analysis:
- Conducted user acceptance testing to ensure the system met Srushty’s requirements.
- Performed rigorous error testing to identify and rectify any issues.
Deployment:
- Connected users to the new ERP system.
- Conducted training sessions to ensure smooth adoption and effective use of the system.
- Collected and incorporated user feedback for continuous improvement.
Solution
We tailor-made the integrated ERP system for our needs. The system included modules for HR, Client Data, Sales Pipeline, Sales Analytics, Inventory Management, CRM, Project Management, Accounting, and more.
Key features included:
- Centralized data management to eliminate silos and improve data accessibility.
- Real-time tracking and reporting capabilities.
- Automated workflows and reporting to enhance decision-making.
- Remote access capabilities to support flexible and responsive operations.
Impact
The implementation of the ERP system had a significant positive impact on our internal operations:
- Improved data accuracy and accessibility, reducing reliance on Excel and manual processes.
- Enhanced operational efficiency through streamlined processes and real-time tracking.
- Facilitated organizational growth and scalability by providing a robust and flexible system.
- Increased team expertise in database design and architecture, empowering the Srushty software team to handle future challenges effectively.
The new ERP system has successfully met our company objectives, leading to reduced delivery variance and continuous improvements driven by user feedback.
